DESIGN THINKING

Course overview

Organisations with a strong culture of innovation understand the challenges of developing new ideas, solutions, and products while also managing the successful implementation of these innovations. Innovation requires finding original insight, skillfully translating them into testable prototypes, and carefully combining and refining the prototypes into a successful solution or product.

Course benefits

Business Outcomes

The objective of the program is to introduce participants to different innovation strategies that have been successful through the application of a design thinking approach. This involves identifying fresh customer insights, finding the right problem to solve, and analysing consumption behaviours.

Learning Outcomes

  1. Enhance innovation competencies through integrated design thinking simulations.
  2. Gain leading edge knowledge on leading innovation
  3. Develop insights on how to leverage and align key stakeholders to innovate.
  4. Be equipped with practical tools and skills for the implementation of Design Thinking within organisations.

Course outline

  • Understanding the need for Innovation
  • Finding the right insights for Innovation & Developing innovative solutions
  • Selective innovative solutions for further development
  • Effective communication of innovative solutions to key stakeholders
  • Problem identification and ideation

Duration

2 day(s)

Who should attend?

Level 2 - Supervisor, Executive, & Emerging Managers
Level 3 - New Managers
Level 4 - Managers

Programme leader

Leonard Tay has been active professionally for the past 27 years with experience in the areas of Information Technology, Customer Service, Business Development including Training Delivery and Consultancy. Organisations he previously served in included Brelsoft Technology, 3M Singapore and NCS. At 3M he was recognised as Outstanding Sales Performer for three Quarters. He also specialises in working with organisations to provide instructional design, software applications for teaching and learning as well as training solutions or workforce development and re-profiling.

Due to his business development and technical work experience, Leonard is a versatile trainer able to effectively deliver soft skills as well as technical subject content. Besides technology related training, he has facilitated training for customer service, soft skills and leadership programmes such as Design Thinking, Managing Change, Implementing Continuous Improvement in Service Delivery, Delivering Impactful Presentations, Leading Workplace Communication and Engagement, Managing Service Innovation, Problem Solving and Decision Making using Systems Thinking. 

As he specialises in training and instructional design, he also trains and assess other trainers for the Advanced Cert in Learning and Performance(ACLP) which is a nationally recognised programme for certifying trainers. As a trained instructional designer, Leonard has also developed curriculum and managed training projects for diverse sectors ranging from the Leadership and People Management, Security, Training, Business Management as well as IT Systems in Healthcare and the Civil Service. Being a recognised Skills Future Mentor by Enterprise Singapore, Leonard is also able to work with organisations to perform training needs analysis to close competency gaps and guide in-house supervisors to develop mentorship skills and write OJT blueprints.

Course fee

Programme Fee Amount (including 7% GST) Remarks
Member Total Fee $1,926.00 -

Date: To be Confirmed

Fee: $1,800 (excluding 7% GST)


Programme Executive In Charge :Patricia Lee

Telephone Number :62489447

Email : patricialee@sim.edu.sg


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