Course overview

Most companies recognize that their greatest asset and competitive advantage is in their human resources. Ironically, little time and attention are given to provide the appropriate feedback, guidance and development to maximize this most important resource of the company. The Performance Management & Development program is designed to equip managers with a firm grasp of planning, managing, developing and evaluating performance for excellent staff performance delivery.

Course benefits

Business Outcomes

This program helps to align performance expectations with organisational objectives. It encourages employee development and motivates improved performance, resulting in higher organisational capability. It enhances skills in engaging staff and harnessing the best performance from them, resulting in better customer delivery, higher productivity and profitability.

Learning Outcomes

  • Appreciate the Performance Management Framework
  • Align corporate KPIs and communicate performance expectations
  • Provide constructive feedback, coaching and performance counselling
  • Engage,appraise & develop staff effectively

Course outline

This is a blended program, with asynchronous e-learning followed by synchronous classroom or virtual facilitated workshop. The e-learning module is organised by topics and can be covered in bite-sized sessions of 10 min or less. The total duration of the e-book is about 4 to 5 hrs and need not be read at one go.

The e-learning design incorporates interactive and multi-dimensional presentation of learning materials, including quiz, exercise, reflection questions, pre and post course assessments, videos and additional reading materials. It is designed to provide bite-size learning, accessible on the go, on any smart device.

The classroom or virtual facilitated workshop is skills-oriented and incorporates syndicate discussions, case studies and role play

Key topics:

  • The performance management process
  • Setting effective SMART goals, balanced scorecard, MBO
  • Managing performance through monitoring, feedback, coaching & counselling
  • Developing competency and career planning
  • The Individual Development Plan
  • Evaluating & rewarding performance
  • The performance appraisal meeting

As part of the training and learning during this course, photography and/or video recording of participants in action may be done.


1 day(s)

Who should attend?

(Level 2) Supervisors, Executive, & Emerging Managers    

(Level 3) New Managers    

(Level 4) Managers

Programme leader

Goh Wee Lee has more than 30 years of combined working experience in a government statutory board, consumer banking, tertiary teaching at both undergraduate and master levels, learning & development, consultancy and corporate training. 

She provides consultancy services in Human Resource Management, Competency Profiling & Development and Work-Life Strategy & Implementation. She specialises in conducting courses and workshops on Performance Management & Target Setting, Competency-based Selection Interview, Work-Life Implementation and Managing the Multi-generational & Culturally Diverse Workforce. She has conducted courses and workshops for various organizations, including statutory boards, government agencies and commercial enterprises in Singapore and the Asia-Pacific region.

Wee Lee graduated with a Bachelor of Accountancy from the University of Singapore. She has an MSc in Management (Sloan Fellows Program) from the Sloan School of Management, Massachusetts Institute of Technology, a Master in Training & Development from Griffith University, an Advanced Certificate in Training & Assessment and Diploma in Adult & Continuing Education from Workforce Development Agency. She is also a certified Practising Management Consultant.

Course fee

Programme Fee Amount (including 7% GST) Remarks
Member Total Fee $620.60 -
Non-Member Total Fee $695.50 -
Early Bird Discount 10% Read Terms & Conditions

Enquiries : Lee Yoke Leng - 62485892 | 62466746,

Non-members are welcome to sign up for SIM membership to enjoy the discounted rate.

To register for the programmes now, select the preferred programme run-dates below through the register icon.

Course runs

Date Time Venue Registration Closing Date Register
28-05-2021 to 28-05-2021 09:00 - 17:00 SIM Management House, 41 Namly Avenue, Singapore 267616 14-05-2021
30-09-2021 to 30-09-2021 09:00 - 17:00 SIM Management House, 41 Namly Avenue, Singapore 267616 16-09-2021

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