Doreen Chan
Published on 30/07/2020

“2020 and Beyond – Recover to a Winning Position through Sustained Innovation”


With the unprecedented challenges brought about by the COVID-19 pandemic, such as disruptions to the global supply chains, it has become increasingly imperative for organisations to re-look at the resiliency of their supply chains. In this new normal, organisations may seek to ask themselves whether their supply chains are in sync with the new customer expectations. The author shares her insights on the benefits for supply chain organisations to re-look at how they uncover the needs of their customers and seek to ‘co-discover’ problems with their customers. By adopting a more holistic approach utilising design thinking principles and methodologies, supply chains could strive to become more human-centric and be able to respond swiftly in the VUCA environment.

Download the article by Doreen Chan on Recover to a Winning Position through Sustained Supply Chain Innovation.


Doreen Chan

Doreen Chan is a design thinking-driven leader who has successfully led supply chain transformation in large MNCs, globally (Dell) and in Asia (HP Inc). She is now a co-founder of DE Consulting and Recruitment.


Insights from Industry

We interviewed the founder of Edible Garden City, Bjorn Low, on his and his organisation’s innovative approaches and initiatives to stay competitive in Singapore’s fast-growing agriculture industry. He speaks about innovation in the business model, products, services and contributions to the community, and how these are building towards the company’s objectives in environmental and social impact, as well as in enhancing Singapore’s food security.

Bjorn Low, Founder and Executive Director

Bjorn Low is an online marketing specialist turned farmer. He started Edible Garden City with the hopes of building urban farms to help Singapore tackle its food security challenges.

Download an article about Edible Garden City on Seeing Opportunities in Limitations: Innovating in the Singapore Urban Farming Landscape.

Watch a video interview with Bjorn:


Further Insights from Trainers

Sanjay Mehta, an Associate Trainer with SIM Professional Development Enterprise Learning (SIM PDEL) and a trainer of the programme “Innovative Problem Solving and Decision Making”, shares on why innovation is more than ever crucial for organisations in times of the COVID-19 pandemic. He also shares on some approaches organisations and business leaders may consider taking to enhance their culture of collaboration and co-creation, leading to sustained innovation.

Sanjay Mehta, Entrepreneur and Consultant

Sanjay Mehta is an entrepreneur, consultant, facilitator, and executive coach since 2010 with 20 years prior information technology experience, including 9½ years with Microsoft in technical, business and leadership roles.

Download an article by Sanjay on Collaboration and Co-Creation in Times of Crisis.


We have further curated additional resources related to innovation and supply chain disruption below:

  1. Read an article on 3 Trends from Top Supply Chain Organisations, which highlights on three trends which top supply chain organisations share amidst the global pandemic: https://www.gartner.com/smarterwithgartner/3-trends-from-top-supply-chain-organizations/

  2. Watch an informative coverage from EY Global on How supply chains are impacted by COVID-19, which provides some insightful statistics and estimates on how supply chains are being disrupted:<Insert embedded video link: 
  3. Watch an informative video from Food and Agriculture Organisation of the United Nations on COVID-19 and the risk to food supply chains: How to respond?, which shares on five ways countries can deal with food supply chain disruptions:
  4. Read an article on Reckoning with supply-chain disruptions from COVID-19, which highlights the situation of global supply chain disruptions amidst COVID-19 and strategies which companies could adopt: https://www.mckinsey.com/about-us/covid-response-center/conversations/reckoning-with-supply-chain-disruptions-from-covid-19

  5. Read an article on Commentary: Is Singapore’s decades-long shift away from agriculture about to take a U-turn?, which highlights success factors of global major food exporters, which includes the appropriate infrastructure and a culture of innovation and entrepreneurship, and how Singapore’s agriculture sector can strive to be successful as well: https://www.channelnewsasia.com/news/commentary/time-for-singapore-s-decades-long-shift-away-from-11308450

  6. Read an article on Singapore’s farming revival: ‘Tech is the only way to go’, which shares how local farms are adopting innovation in their operations, capabilities, products and services, to scale up their operations: https://www.todayonline.com/singapore/super-fish-speedy-rice-singapores-farming-revival

  7. Read an article on Singapore – The Next Great Place for Urban Agriculture, which elaborates how strong innovation culture in Singapore brings about positive developments in agriculture technologies leading to increase in food production capabilities: https://www.enterprisesg.gov.sg/blog/agritech/singapore-the-next-great-place-for-urban-agriculture?utm_source=website&utm_medium=blog&utm_campaign=Indoor+Ag-Con+2019


For further enquiries on Innovation courses with SIM for you and your organisations, please contact Yvonne Ong, 62489613 (DID); 94509996 (H/P no.); pdel@sim.edu.sg (Email); and Alice Nies, 62489445 (DID); 97498118 (H/P no.); pdel@sim.edu.sg (Email).

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