SME Capability Development Programme

Transforming for the Next Normal
SME Capability Development Programme
Up to 70% Course Fee Funding*
under Enhanced Training Support Scheme for SMEs (ETSS)

Is your business ready for the next normal?

The pandemic has changed how we live, work and communicate. Businesses need to constantly evolve and thrive in the shifting landscape to capture future opportunities.

SMEs have raced to adopt digitalisation in reaction to the disruptions wrought by the pandemic.  As we begin our road to recovery in 2021 and beyond, it is high time that SMEs embark on a more holistic review of business approaches for long-term growth and survival.

Upskilling and developing crucial competencies such as service innovation and data analytic capabilities are the first step to ensure your employees remain well equipped and relevant. Partner with SIM today and make your business more resilient and innovative in the next normal through our ETSS Programmes!



The world of work has drastically shifted calling for new approaches of leadership. Resilience, creative problem solving and engaging employees in a hybrid work environment are now some of the most important success factors for business leaders.

Upskill your employees today with SIM’s ETSS Leadership Excellence bundle:



As the world has grown more digital and complex, data driven decision-making has become essential for business survival today. According to a survey in 2020, data-centric businesses are also 58% more likely to exceed revenue goals.i

Learn how you can harness your customer data and elevate your competitive advantage with SIM through the ETSS Data-Driven Decision Making bundle:




Customer Experience is now the next competitive battleground. Consumers are no longer just buying products and services - the need for a customer-focused business is now more important than ever.

Differentiate your business through unrivalled experiences with SIM’s ETSS Innovative Customer Experience programme, aimed at helping SMEs develop a strong service culture through 3 curated bundle on:



Up to 70% Funding*

Eligible SMEs enjoy course fee grant of up to 70% of the course fee and an enhanced absentee payroll funding of $4.50 for each sponsored employee.

* T&Cs apply

Market Relevant Courses

Curated Programmes for SMEs

3 bundles of essential skills covering leadership, data analysis and innovative customer experience
for SMEs of today.

Training By Industry Experts

Delivered by our network of experienced trainers, learn from the best in the field.

Funding FAQs

What is Enhanced Training Support for SMEs (ETSS)?

Skills upgrading remains a key mechanism for companies to raise productivity. ETSS is the enhanced training support for SMEs by the government to provide higher course fee funding and enhanced absentee payroll cap.

Click here for details for Enhanced Training Support for SMEs (ETSS) funding

What does ETSS comprise?

For all eligible SMEs, sponsored staff enjoys 70% course fee subsidy for all approved programmes. The company enjoys Absentee Payroll (AP) funding at $4.50 per trainee-hour for each sponsored employee.

Read more about ETSS here

How do I know if my company is an SME?
  • Minimum 30% local shareholding AND
  • Company’s group annual sales turnover of not more than S$100 million OR Company’s group employment size of not more than 200 workers.
  • Please visit for more info.
Who can qualify for ETSS funding?

SMEs that meet all of the following eligibility criteria:

  • Registered or incorporated in Singapore
  • At least 30% local shareholding by Singapore Citizens or Singapore Permanent Residents
  • Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than $100 million

SME-Sponsored Trainees:

  • Must be Singapore Citizens or Singapore Permanent Residents
  • Courses have to be fully paid for by the employer
  • Trainee is not a full-time national serviceman
What is the NETT fee after funding?

Please refer to our List of Programmes for nett fees applicable which are subject to whether it is Employer-sponsored by SME/Non-SME, or Self-sponsored individual.
Click here for details for SkillsFuture Singapore (SSG) funding for Employer-based trainings.
Click here for details for SkillsFuture Singapore (SSG) funding for Self-sponsored trainings.

What is the registration process for the Enhanced Training Support for SMEs (ETSS) funded programmes?
  1. Register with SIM Professional Development Enterprise Learning for your selected course
    • Select your choice of programme from the List of Programmes and Submit your contact details.
    • Email us at or
    • Call us at 6248 9419 or 6248 9447
  2. Login to SkillsConnect to Submit Training Grant Application & Absentee Payroll online.
  3. SIM endorses on the Approved Training Grant when approved by SkillsFuture Singapore (SSG).
  4. Tax invoice will be delivered within 2 weeks to your company based on Nett Fee after approved funding or based on Full Course Fee, whichever is applicable.
  5. Participant attends the programme with minimum attendance of 75% of course duration and successfully completes the assessment.

Note that registration is subject to availability of seats and on first-come-first-serve basis.

Is my organisation eligible for absentee payroll funding?

Information on eligibility criteria and support amount can be found on

Enquire With Us Now

cookies icon

This site uses cookies to offer you a better browsing experience. By continuing to browse this website, you are agreeing to our use of cookies.