Singapore Management Festival 2021
20 – 22 October 2021 | Virtual
Singapore Management Festival 2021 – Leadership & Innovation for Exponential Growth
20 OCT | 0900 - 1200
21 OCT | 0900 - 1230
22 OCT | 1100 - 1210
The Singapore Management Festival is a Thought Leadership and Innovation platform in Singapore (and Asia) for the sharing and discovery of new ideas and innovative technologies. It is where collaborative relationships are formed to reframe perspectives in order to tackle the challenges in a VUCAH environment of the Next Normal (New Global Economic Order).
Redefining Leadership in the Next Normal
The Post-Covid world will be radically different from what Normal used to be, requiring a new set of adaptive management skills, approaches and strategies. Is your leadership and corporate direction evolving at the speed of your business, the competition and the environment to cope with these systemic changes? This conference will focus on thought leadership ideas and systemic structures needed to navigate the next normal.
AGENDA OF THE DAY
|0900 - 0910||
|0910 - 1020||
LEADERSHIP AND INNOVATION FOR THE FUTURE OF WORK
What does leadership mean in a post-pandemic world? Since the onset of the pandemic, the expectations of leadership have evolved drastically. Resiliency, ability to pivot, empathy are just some of the buzz words associated with good leadership. Join us and fellow leaders in this panel to reexamine, rethink and redefine leadership for success in the Next Normal.
|1020 – 1130||
HUMAN CAPITAL PANEL
LEARNING, CAPACITY BUILDING AND TRANSFORMING FOR THE WORK OF THE FUTURE
The most successful organisations and leaders make capacity building a high-level priority. As businesses continue to evolve in a highly VUCAH world, how should leaders and business owners approach L&D and capacity building in order to achieve exponential growth?
|1130 – 1200||
FOSTERING A LEARNING CULTURE ACROSS BORDERS – A VISA JOURNEY
In times of uncertainty caused by the pandemic, leaders and employees have to adapt to constant change and are also expected to meet their business’ demands. In this session, Pauline will take you on a journey of how fostering a learning culture has created an opportunity for leaders and employees to learn, grow and evolve at the pace of change.
|0900 - 0910||
|0910 - 1020||
CUSTOMER INNOVATION PANEL
WHAT DOES IT TAKE TO EXCEED CUSTOMER EXPECTATIONS IN AN INCREASINGLY COMPETITIVE
Customer experience is now the next competitive battleground for businesses across all sectors. Organisations that constantly innovate and exceed the customer’s expectations will gain a strong foothold in the market - building customer loyalty that lasts. In this panel, hear from seasoned business leaders and experts on the secrets to delighting your customers, and what it takes to innovate with a customer-centric focus.
|1020 - 1050||
MICROSOFT’S JOURNEY OF TRANSFORMATION FOR INNOVATION BREAKTHROUGHS
|1050 - 1200||
HOW DO COMPANIES EMBED SUSTAINABILITY AS PART OF THEIR PURPOSE FOR THE FUTURE OF WORK
Sustainability has now become a critical aspect of business strategy. Beyond credible sustainability reporting and practices, organisations that successfully transform and embed sustainability as part of their corporate DNA are well poised to thrive in the long term. Join us in this panel featuring business leaders and Chief Sustainability Officers as we debate on what it means to be a sustainable organisation in the Next Normal, and how we can align our business and sustainability strategies to achieve success.
|1200 - 1230||
DEVELOPING SYSTEMIC THINKING FOR A SUSTAINABLE BUSINESS
The shifting business and regulatory landscape has accentuated the need for organisations to be adaptive and agile. More than ever, the ability to manage systems-level changes effectively will be a core leadership capability and essential to the survival and sustainable development of any organisation.
|1100 - 1110||
SESSION CHAIR OPENING REMARKS
|1110 - 1210||
YOUNG ENTREPRENEURS PANEL
LEARNING AND THRIVING AS YOUNG BUSINESS LEADERS
The world is full of great ideas and triumphs come to those who bring them to life. In this session, we assembled a panel of next-generation leaders who have found success at their young age. Be inspired by the open conversations on the highs and lows of entrepreneurship, and most importantly – what they learned as they pivot along their journey for innovation and growth.